RETURN & REFUND POLICY
Thank you for shopping at Keder Solutions. If you are not entirely satisfied with your purchase, we are here to help. You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging. Any item that has been altered (cut, sewn, marked on, laminated, etc.) will not be refunded.
Please include the receipt or proof of purchase in your return package
INTERNATIONAL RETURNS/REFUSALS
If you are returning an order internationally, you are responsible for shipping, duties, taxes, and brokerage fees.
Packages that are refused at delivery outside of the United States will not be accepted by Keder Solutions. If arrangements for payment and delivery are not made within the carrier’s allotted time frame (often just a few days), such packages are deemed abandoned and are destroyed by customs. If you refuse a package you will not receive the goods and no refund will be made by Keder Solutions. If you wish to return the goods, you must receive the package and then start the Return Process.
REFUNDS
Once we receive your item, we will inspect it and immediately notify you on the status of your return/refund of the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3-10 business days, depending on your card issuer’s policies.
SHIPPING
You will be responsible for paying the shipping costs of returning your item. Returns can be mailed to:
Attn: Keder Solutions Returns
7265 South 1st Street
Oak Creek, WI 53154
OUR GUARANTEE
We do our best to satisfy every order and request accurately and completely. If you are not satisfied with your order, please give us a call and we will try to make it right.
CONTACT US
If you have any questions on how to return your item to us, contact us by calling +1 (888) 727-7050, or by email at sales@kedersolutions.com.